Privacy Policy for CodingHelp

Last updated: June 03, 2026

CodingHelp is a free educational and career-exploration website designed to help users explore technology careers, discover skills and resources, take career-related surveys, save progress, bookmark content, and participate in learning or community features where available.

This Privacy Policy explains how CodingHelp collects, uses, discloses, stores, and protects information when you use https://codinghelp.org/ and related CodingHelp features, pages, forms, accounts, and services.

By using CodingHelp, you acknowledge that you have read this Privacy Policy. If you do not agree with this Privacy Policy, do not use the Service.

1. Who We Are

For purposes of this Privacy Policy:

“CodingHelp,” “we,” “us,” or “our” means CodingHelp.
“Service” means the CodingHelp website and related online features available at https://codinghelp.org/.
“You” means the person accessing or using the Service.
“Personal Data” or “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

CodingHelp is operated from New Jersey, United States.

2. Notice at Collection

The table below summarizes the categories of Personal Information we may collect, why we collect it, where it comes from, who we may disclose it to, and how long we generally keep it.

Category of Personal Information	Examples	Source	Purpose	Disclosed To	Retention
Identifiers	Name, email address, account ID, username, Google account profile information if you use Google sign-in	You, authentication providers	Create and manage accounts, authenticate users, provide support, communicate with you	Hosting providers, authentication providers, email providers, support tools	Duration of account plus up to 24 months unless longer retention is legally required
Account and login information	Login credentials, authentication tokens, account settings, security preferences	You, our systems, authentication providers	Secure accounts, prevent unauthorized access, maintain sessions	Hosting providers, authentication providers, security tools	Duration of account plus up to 24 months; some logs may be retained for security
Learning, survey, and progress data	Career survey answers, selected interests, saved careers, bookmarked resources, course/module/lesson progress, quiz or study activity where available	You, your activity on the Service	Provide personalized career and learning features, save progress, improve recommendations	Hosting providers, database providers, analytics providers where enabled	Duration of account plus up to 24 months, or until deletion request is completed
User-generated content	Forum posts, comments, questions, replies, profile content, contact form messages, feedback	You	Provide community features, moderate content, respond to requests, enforce rules	Hosting providers, moderation/security tools, other users if posted publicly	Public content may remain until removed, anonymized, or deleted; support messages up to 24 months
Usage Data and device information	IP address, browser type, browser version, device type, operating system, referring pages, pages visited, timestamps, diagnostic logs, unique device identifiers	Automatically from your browser/device	Operate the Service, monitor performance, troubleshoot issues, prevent abuse, understand usage trends	Hosting providers, analytics providers, security providers	Generally up to 24 months unless needed longer for security, fraud prevention, or legal compliance
Cookies and similar technologies	Session cookies, authentication cookies, preference cookies, analytics cookies where enabled	Automatically through browser/device	Keep you logged in, remember preferences, measure usage, improve the Service	Cookie/analytics providers where enabled	Session cookies expire when the browser closes; persistent cookies vary by type and settings
Communications information	Emails, support requests, contact form submissions, newsletter preferences if enabled	You	Respond to you, provide updates, manage requests, send service-related communications	Email providers, support tools	Up to 24 months after the communication is resolved unless legally required longer
Optional AI feature inputs, if enabled	Prompts, topic inputs, study requests, generated quiz/study content, documents or text you choose to submit	You	Generate study materials, quizzes, explanations, summaries, or other requested outputs	AI service providers, hosting/database providers	Retained only as needed to provide the feature, improve safety/security, or maintain account history, unless deleted sooner
Inferences and preferences	Career interests, skill preferences, learning preferences, recommended paths, saved content patterns	Generated from your activity	Personalize the Service, improve career/resource recommendations, display relevant learning content	Hosting providers, analytics providers where enabled	Duration of account plus up to 24 months

We do not intentionally collect more information than reasonably necessary for the purposes described in this Privacy Policy.

3. Personal Information We Collect

We may collect the following information depending on how you use CodingHelp.

Information You Provide Directly

You may provide Personal Information when you:

Create an account.
Sign in with Google or another authentication provider.
Complete a career survey or learning assessment.
Save careers, resources, courses, bookmarks, progress, or preferences.
Submit a contact form.
Post in forums, comments, Q&A, or other community features.
Use AI-assisted study or generation features, if available.
Send feedback, bug reports, or support requests.

This information may include your name, email address, username, account settings, survey answers, career interests, learning progress, posts, comments, messages, feedback, and any other information you choose to submit.

Information Collected Automatically

When you use the Service, we may automatically collect Usage Data, including:

IP address.
Browser type and version.
Device type.
Operating system.
Pages visited.
Time and date of visits.
Time spent on pages.
Referring URLs.
Diagnostic logs.
Cookie identifiers.
Other technical information needed to operate, secure, and improve the Service.

Information From Third Parties

If you sign in using Google or another third-party login provider, we may receive information made available by that provider, such as:

Name.
Email address.
Profile picture.
Account identifier.

We use this information only to authenticate you, create or manage your account, prevent fraud or abuse, and provide the Service.

4. Google Sign-In and Google User Data

If you choose to sign in with Google, CodingHelp may request access to limited Google account information, such as your name, email address, profile picture, and unique Google account identifier.

CodingHelp uses Google user data only to:

Authenticate you.
Create or access your CodingHelp account.
Keep your session secure.
Display basic account information inside CodingHelp.
Provide account-related support.

CodingHelp does not use Google user data for advertising. CodingHelp does not sell Google user data. CodingHelp does not transfer Google user data to third parties except as necessary to provide or secure the Service, comply with law, or as otherwise disclosed in this Privacy Policy.

CodingHelp's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements, where applicable.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Service.

Cookies may include:

Necessary Cookies

These cookies are required for the Service to function. They may be used for authentication, session management, security, fraud prevention, and core website functionality.

Preference Cookies

These cookies remember choices you make, such as theme settings, display preferences, or other account settings.

Analytics Cookies

If enabled, analytics cookies help us understand how users interact with the Service so we can improve performance, usability, and content.

Advertising or Targeting Cookies

CodingHelp does not currently use advertising cookies or targeted advertising cookies. If this changes, we will update this Privacy Policy and provide any legally required choices before using such cookies.

Where required by law, we use non-essential cookies only with your consent. You can manage cookies through your browser settings and, where available, through our cookie preferences tool.

6. How We Use Personal Information

We may use Personal Information to:

Provide, operate, and maintain the Service.
Create, authenticate, and manage user accounts.
Save career survey results, bookmarks, learning progress, and preferences.
Provide career exploration, learning, and study features.
Provide AI-assisted features where available and requested by you.
Respond to questions, support requests, and feedback.
Send service-related communications.
Send optional updates or newsletters if you opt in.
Monitor usage, performance, and reliability.
Improve the Service, content, resources, and user experience.
Detect, prevent, and investigate fraud, abuse, security incidents, and policy violations.
Moderate forums, comments, or community features.
Enforce our terms, policies, and legal rights.
Comply with legal obligations.

We do not use Personal Information for materially different, unrelated, or incompatible purposes without providing notice and obtaining consent where required by law.

7. Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, we process Personal Information under one or more of the following legal bases:

Contract: To provide the Service you request, including account access, saved progress, and core functionality.
Consent: For optional features, non-essential cookies, certain communications, or other processing where consent is required.
Legitimate interests: To secure, maintain, improve, and analyze the Service, prevent abuse, and respond to users.
Legal obligation: To comply with applicable laws, lawful requests, recordkeeping obligations, and legal processes.

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before withdrawal.

8. How We Disclose Personal Information

We may disclose Personal Information in the following situations:

Service Providers

We may disclose Personal Information to vendors that help us operate the Service, such as hosting providers, database providers, authentication providers, email providers, analytics providers, security providers, support tools, and AI service providers where AI features are enabled.

These providers may process Personal Information only as needed to provide services to us and are expected to protect that information.

Public Areas of the Service

If you post in a forum, comment section, Q&A area, profile, or other public or community feature, your content may be visible to other users and may be publicly available.

Do not post information you do not want others to see.

Legal Compliance and Safety

We may disclose Personal Information if we believe disclosure is necessary to:

Comply with applicable law.
Respond to lawful requests, subpoenas, court orders, or legal process.
Protect the rights, safety, or property of CodingHelp, users, or others.
Investigate fraud, abuse, security incidents, or policy violations.
Enforce our terms or policies.

Business Transfers

If CodingHelp is involved in a merger, acquisition, financing, restructuring, asset sale, or similar transaction, Personal Information may be transferred as part of that transaction. We will provide notice if your Personal Information becomes subject to a materially different privacy policy.

With Your Consent

We may disclose Personal Information with your consent or at your direction.

9. Sale, Sharing, Targeted Advertising, and Profiling

CodingHelp does not sell Personal Information.

CodingHelp does not share Personal Information for cross-context behavioral advertising.

CodingHelp does not use Personal Information for targeted advertising.

CodingHelp does not use profiling to make decisions that produce legal or similarly significant effects, such as decisions about employment, credit, housing, insurance, education admission, or access to essential services.

If our practices change, we will update this Privacy Policy and provide any legally required opt-out rights, notices, and controls before engaging in those practices.

10. Sensitive Personal Information

CodingHelp does not intentionally request or require sensitive Personal Information, such as government identification numbers, precise geolocation, financial account information, health information, biometric identifiers, racial or ethnic origin, religious beliefs, immigration status, sexual orientation, or similar sensitive information.

You should not submit sensitive Personal Information through the Service unless a feature clearly asks for it and explains why it is needed.

If you voluntarily include sensitive information in free-text fields, messages, forum posts, AI prompts, uploaded content, or support requests, we may process it only as necessary to provide the requested feature, respond to you, protect safety/security, comply with law, or delete it upon request where legally required.

11. AI-Assisted Features

CodingHelp may offer AI-assisted features, such as generating study materials, explanations, quizzes, summaries, career guidance, or learning recommendations.

When you use AI-assisted features, the information you submit may be processed by CodingHelp and by AI service providers that help generate responses.

You should not submit confidential, sensitive, proprietary, or highly personal information into AI-assisted features unless the feature specifically states that such information is required.

AI-generated content may be inaccurate, incomplete, or outdated. You are responsible for reviewing AI-generated outputs before relying on them.

12. Data Retention

We retain Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Our general retention periods are:

Data Type	Retention Period
Account information	Duration of account plus up to 24 months after account closure
Survey, progress, bookmark, and learning data	Duration of account plus up to 24 months after account closure
Support requests and contact messages	Up to 24 months after resolution
Forum posts, comments, and public content	Until removed, deleted, anonymized, or no longer needed
Analytics and usage data	Up to 24 months from collection
Server logs and security logs	Up to 24 months, or longer if needed for security, fraud prevention, or legal compliance
Cookie data	Based on cookie type, browser settings, and consent preferences
AI feature inputs and outputs	As needed to provide the feature, maintain account history, protect safety/security, or comply with law

We may retain Personal Information longer where necessary to comply with legal obligations, resolve disputes, enforce agreements, protect safety/security, prevent fraud or abuse, or preserve legal claims.

When retention is no longer necessary, we delete, anonymize, or aggregate Personal Information.

Residual copies may remain in backups for a limited period and are not restored except for disaster recovery, security, or legal compliance.

13. Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your Personal Information.

These rights may include the right to:

Confirm whether we process your Personal Information.
Access the Personal Information we have about you.
Correct inaccurate Personal Information.
Delete Personal Information.
Obtain a copy of Personal Information in a portable format.
Opt out of sale of Personal Information.
Opt out of sharing for targeted advertising.
Opt out of certain profiling.
Limit certain uses of sensitive Personal Information.
Withdraw consent where processing is based on consent.
Appeal a denied privacy request where applicable.
Not be discriminated against for exercising privacy rights.

To exercise your rights, contact us at: alexanderdejesus@codinghelp.org

You may also contact us through our contact page.

We may need to verify your identity before fulfilling certain requests. Verification may require information such as your account email address or other information reasonably necessary to confirm that you are the person associated with the request.

We will use information provided for verification only to verify and respond to your request.

14. Authorized Agents

Where applicable law allows, you may authorize another person or entity to submit a privacy request on your behalf.

We may require proof that the agent is authorized to act for you. We may also require you to verify your identity directly with us or confirm that you gave the agent permission to submit the request.

15. Appeals

If we deny your privacy request and applicable law gives you the right to appeal, you may appeal by replying to our decision email or contacting: alexanderdejesus@codinghelp.org

Please include “Privacy Appeal” in the subject line and explain why you believe the decision should be reconsidered.

16. Global Privacy Control and Opt-Out Signals

Some browsers and tools allow you to send opt-out preference signals, such as Global Privacy Control.

CodingHelp does not currently sell Personal Information or share Personal Information for targeted advertising. If we begin engaging in practices that require recognition of opt-out preference signals under applicable law, we will update this Privacy Policy and implement legally required mechanisms.

17. Marketing Communications

If you sign up for optional newsletters, updates, or promotional communications, we may use your email address to send those communications.

You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us.

Even if you opt out of marketing communications, we may still send service-related emails, such as account, security, legal, or administrative notices.

18. Children's Privacy

CodingHelp is not directed to children under 13.

We do not knowingly collect Personal Information from anyone under 13. If we learn that we have collected Personal Information from a person under 13 without appropriate consent, we will take reasonable steps to delete that information.

If you are a parent or guardian and believe a child has provided us with Personal Information, contact us at: alexanderdejesus@codinghelp.org

We do not knowingly sell or share Personal Information of children under 13.

19. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect Personal Information.

These safeguards may include access controls, encryption where appropriate, secure authentication practices, logging, monitoring, and limiting access to Personal Information to those who need it.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

20. International Data Transfers

CodingHelp is operated from the United States.

If you access the Service from outside the United States, your Personal Information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

Where required by law, we use appropriate safeguards for international transfers of Personal Information.

21. Third-Party Links and Services

The Service may link to third-party websites, resources, courses, tools, communities, or services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. You should review the privacy policies of any third-party services you use.

22. Do Not Track

Some browsers offer “Do Not Track” signals. There is no consistent industry standard for responding to Do Not Track signals.

At this time, CodingHelp does not respond to Do Not Track signals. Where required by applicable law, we will honor legally recognized opt-out preference signals.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we update the Privacy Policy, we will revise the “Last updated” date at the top. If changes are material, we may provide additional notice, such as by posting a notice on the Service or sending an email where appropriate.

Your continued use of the Service after the updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

24. Contact Us

If you have questions about this Privacy Policy or want to exercise privacy rights, contact us:

Email: alexanderdejesus@codinghelp.org

Website: https://codinghelp.org/contact